Data Deletion Policy
This page explains how to request the deletion of your personal data from Supercast. Supercast is operated by Red Seat Ventures, Inc.
How to Request Data Deletion
To request deletion of your account and personal data, send an email to:
Please include the following in your email:
- Your full name
- The email address associated with your Supercast account
- A clear statement that you are requesting deletion of your account and data
We will process your request and send a confirmation to your email address within 30 days.
What Data Is Deleted
Upon processing your deletion request, we will delete:
- Your account profile information (name, email address, profile picture)
- Your subscription details and listening history
- Any content you have submitted, such as comments or messages
- Device tokens and notification preferences
What Data Is Retained
Some data may be retained after your deletion request for legal, financial, or regulatory reasons:
- Billing and transaction records — retained for up to 7 years as required by applicable tax and financial regulations.
- Fraud prevention records — retained as needed to protect against fraudulent activity.
- Legal hold data — retained if required by law, court order, or ongoing legal proceedings.
Retained data is kept only as long as necessary and is not used for marketing or product purposes.
Contact Us
If you have questions about this policy or your data, please contact us at support@supercast.com.